Deputy Director of Operations
Civil Service Title:
DIRECTOR OF FIELD OPERATIONS (
2554-2560 Linden Blvd, Bklyn N
Brooklyn Zone D (DCP)
# of Positions:
Title Code No:
Proposed Salary Range:
$63031 - $110000 (Annual)
Under the direction of the Borough Commissioner with wide latitude for the exercise of independent action and decision-making, the Deputy Director of Operations (DDO) has the overall responsibility for a team of Child Protective Units. The DDO will be responsible for the following: â€¢ Direct many Protective/ Diagnostic or Family Service Unit managers, each accountable for the activities of several units of Child Protective Specialists providing a broad range of protective, preventive and family services within a Borough Office. â€¢ Ensure that each unit within the zone is sufficiently staffed, properly equipped and trained and capable of carrying its responsibilities in accordance with applicable law, rules, regulations and policy. â€¢ Oversee the implementation of agency policy and operational systems within the borough to ensure the effective and efficient delivery of services. â€¢ Implement and monitor the necessary management controls and accountable for the evaluation of subordinate. â€¢ Take the necessary steps to improve and ensure the quality of services and carry out other administrative assignment as required. â€¢ Responsible for resolving procedural and operational problems within the program. â€¢ Design and oversee the implementation of creative solutions to case related problems within the program. â€¢ Responsible for the program reporting process, reviewing and assessing all of the pertinent information used, in the ongoing monitoring and review of the boroughâ€™s program; Develop and implement initiatives to improve the quality of work and work environment, including quality supervision. â€¢ Develop client family referral source pathways and establish and maintain liaison relations with other service providers throughout NYC. â€¢ Make decision under pressure without prior approval of superiors; Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to their subordinates regularly.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisor, administrative, managerial or executive capacity. 2. Education and/or experience equivalent to "1" above. However, all candidates must have at least eighteen months of experience in a supervisory, administrative, managerial, or executive capacity. A Master's degree in Social Work may be substituted for one year of the required general experience.
A Baccalaureate degree from an accredited college, or equivalent; preferably a Master’s Degree in the fields of public administration, business management, environmental planning, or a related field.
A minimum of 10 years of full time satisfactory professional experience in the field of environmental health and safety.
Experience overseeing large teams of staff and vendors performing multiple different types of work at a fast pace.
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New York City Residency is not required for this position
The City of New York is an Equal Opportunity Employer