Network Engineer I LAN/WAN
Civil Service Title:
CERTIFIED IT ADMINISTRATOR LAN
Information Technology & Telecommunications
150 William Street, New York N
Mis Admin,Network Sysms Dvlpmt
# of Positions:
Title Code No:
Proposed Salary Range:
$72260 - $98163 (Annual)
JOB DESCRIPTION: Under supervision, with latitude for independent action and the exercise of independent judgment, the Network Engineer I is responsible for managing and maintaining all LAN/WAN infrastructure and providing Tier III support. The candidate specific duties will include: â€¢ Install, configure, and support all LAN/WAN infrastructure i.e. routers, switches, WAN acceleration, security and access devices â€¢ Use monitoring tools i.e. Cisco Prime, SolarWinds, Riverbed Cascade, Riverbed Steelheads, IntruShield, syslog server, and Foundstone â€¢ Monitor network utilization to ensure optimum network performance by alleviating the bottlenecks â€¢ Apply update patches to infrastructure components including security updates on a regular schedule â€¢ Monitor network security logs collected by VPN and firewall devices â€¢ Follow established Change Management policies and procedures to apply any changes to the infrastructure â€¢ Participate in disaster recovery tests for LAN/WAN infrastructure and document the findings â€¢ Liaise with NYC and NYS agencies network management teams to ensure proper network connectivity and service delivery of their services to ACS users â€¢ Work closely with various teams such as telecommunications, backoffice, desktop support, database administrators and system administrators to resolve network connectivity and performance issues â€¢ Participate in the evaluation process of new systems and applications requirements in related to bandwidth and security requirements â€¢ Configure and manage firewall, VPN, SSLVPN, PPTP, proxy services, Webgateway, McAfee Web content filtering, IPSec, encryption, Intrusion Prevention and Detection â€¢ Manage Cisco Access Control Server (CSACS): TACACS+, Radius protocols and authentication, authorization, and accounting implementation, and Network Access Control (NAC) â€¢ Maintain and utilize network topology diagrams using MS Visio â€¢ Perform assigned role in infrastructure projects â€¢ Participate in the evaluation process of infrastructure technology to support business needs â€¢ Monitor system alerts to provide 24x7 support and high availability â€¢ Liaise with Cisco using Cisco Technical Assistance Center (TAC) and other vendors to troubleshoot technical issues â€¢ Follow communications protocol for system failures/outages and file incident reports â€¢ Escalate major hardware/software problems to senior IT staff â€¢ Respond to Service Desk tickets for technical support ensuring timely follow up and resolution â€¢ Prepare system configurations and management/support documentation â€¢ Maintain inventory of LAN/WAN hardware and software assets and IP addresses â€¢ Occasional lifting of equipment, transport equipment, and work in confined spaces i.e. network closets â€¢ Available to work after hours and weekends as needed
Minimum Qual Requirements
Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following: 1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or 2. A four-year high school diploma or its educational equivalent and six years of satisfactory fulltime (not classroom based) information technology experience of which at least 2 years must have been as described in "1" above; or 3. A masters degree in computer science or a related field from an accredited college may substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above. Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environment(s) in which they may be assigned to work, as determined by the employing agency.
A Baccalaureate degree from an accredited college, or equivalent; preferably a Master’s Degree in the fields of public administration, business management, environmental planning, or a related field.
A minimum of 10 years of full time satisfactory professional experience in the field of environmental health and safety.
Experience overseeing large teams of staff and vendors performing multiple different types of work at a fast pace.
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New York City Residency is not required for this position
The City of New York is an Equal Opportunity Employer