JOB DESCRIPTION: Under supervision, with latitude for independent action and the exercise of independent judgment, the Network Engineer I is responsible for managing and maintaining all LAN/WAN infrastructure and providing Tier III support. The candidate specific duties will include: • Install, configure, and support all LAN/WAN infrastructure i.e. routers, switches, WAN acceleration, security and access devices • Use monitoring tools i.e. Cisco Prime, SolarWinds, Riverbed Cascade, Riverbed Steelheads, IntruShield, syslog server, and Foundstone • Monitor network utilization to ensure optimum network performance by alleviating the bottlenecks • Apply update patches to infrastructure components including security updates on a regular schedule • Monitor network security logs collected by VPN and firewall devices • Follow established Change Management policies and procedures to apply any changes to the infrastructure • Participate in disaster recovery tests for LAN/WAN infrastructure and document the findings • Liaise with NYC and NYS agencies network management teams to ensure proper network connectivity and service delivery of their services to ACS users • Work closely with various teams such as telecommunications, backoffice, desktop support, database administrators and system administrators to resolve network connectivity and performance issues • Participate in the evaluation process of new systems and applications requirements in related to bandwidth and security requirements • Configure and manage firewall, VPN, SSLVPN, PPTP, proxy services, Webgateway, McAfee Web content filtering, IPSec, encryption, Intrusion Prevention and Detection • Manage Cisco Access Control Server (CSACS): TACACS+, Radius protocols and authentication, authorization, and accounting implementation, and Network Access Control (NAC) • Maintain and utilize network topology diagrams using MS Visio • Perform assigned role in infrastructure projects • Participate in the evaluation process of infrastructure technology to support business needs • Monitor system alerts to provide 24x7 support and high availability • Liaise with Cisco using Cisco Technical Assistance Center (TAC) and other vendors to troubleshoot technical issues • Follow communications protocol for system failures/outages and file incident reports • Escalate major hardware/software problems to senior IT staff • Respond to Service Desk tickets for technical support ensuring timely follow up and resolution • Prepare system configurations and management/support documentation • Maintain inventory of LAN/WAN hardware and software assets and IP addresses • Occasional lifting of equipment, transport equipment, and work in confined spaces i.e. network closets • Available to work after hours and weekends as needed

Minimum Qual Requirements

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following: 1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or 2. A four-year high school diploma or its educational equivalent and six years of satisfactory fulltime (not classroom based) information technology experience of which at least 2 years must have been as described in "1" above; or 3. A masters degree in computer science or a related field from an accredited college may substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above. Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environment(s) in which they may be assigned to work, as determined by the employing agency.

Preferred Skills

• A Baccalaureate degree from an accredited college, or equivalent; preferably a Master’s Degree in the fields of public administration, business management, environmental planning, or a related field.

• A minimum of 10 years of full time satisfactory professional experience in the field of environmental health and safety.

• Experience overseeing large teams of staff and vendors performing multiple different types of work at a fast pace.

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Hours/ Shift:

Residency Requirement:

New York City Residency is not required for this position

View the Official NYC Listing to Apply